Discuss a project

DL-055 · Case study

Personalized Amazon order automation for a POD manufacturer

A manufacturer selling personalized products needed to transfer customer customization files directly into its production workflow.

Client
Name withheld
Location
Thailand
Industry
Print-on-demand manufacturing
Capabilities
01Audit03Build
01

Challenge

  • Production employees manually retrieved customization files from Amazon orders.
  • Incorrect file-to-order matching created avoidable production exceptions.
02

Environment

  • Amazon Custom orders, supported restricted-data access and production management software.
  • Artwork files, design metadata, printing equipment and order status tracking.
03

Intervention

  • Reviewed Amazon Custom data access and relevant restricted-role requirements.
  • Designed secure retrieval, validation and temporary storage of customization packages.
  • Created order-to-artwork matching and production job handoff workflows with manual exception review.
04

Outcome

  • A controlled workflow connecting approved Amazon customization data to production jobs.
  • Reduced reliance on employees manually retrieving and matching artwork.
Amazon Custom data passing through secure validation into production-ready jobs.AMAZON CUSTOMOrdersSECURE RETRIEVALRestricted dataVALIDATIONOrder / artworkPRODUCTION JOBHandoffPRINTINGEquipment
  1. 01AMAZON CUSTOMOrdersSECURE RETRIEVALRestricted data
  2. 02SECURE RETRIEVALRestricted dataVALIDATIONOrder / artwork
  3. 03VALIDATIONOrder / artworkPRODUCTION JOBHandoff
  4. 04PRODUCTION JOBHandoffPRINTINGEquipment
Fig. 01Personalized order productionAmazon Custom data passing through secure validation into production-ready jobs.Scale NTS

Stack and services.

Stack01

  • Amazon Custom

Services used02

Tell us what has to work.

A senior engineer reads every brief. Describe the system, what it runs on today and what happens when it fails.

Discuss a project