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DL-004 · Case study

Automated monitoring system for an Amazon agency

eGrowth Partners' account managers logged into each client's Seller Central many times a day. We built a monitor that pulls compliance data from the SP-API and raises Jira tasks.

Client
eGrowth Partners
Location
USA
Industry
Amazon Agency
Capabilities
03Build
01

Challenge

  • Account managers repeatedly logged into every client's Seller Central to check health.
  • Negative feedback and compliance issues had to be caught before escalating.
  • Client reporting on compliance was manual.
02

Environment

  • Texas-based Amazon agency managing many client Seller Central accounts.
  • Jira as the team's working dashboard.
  • Compliance reports: negative feedback, reimbursements, account health.
03

Intervention

  • Designed the solution with eGrowth around their account-management workflow.
  • Automated collection of compliance reports from the SP-API across client accounts.
  • Continuous scanning that creates Jira tasks when a new issue appears.
04

Outcome

  • No more manual logins to monitor account health.
  • Managers are alerted through new Jira tasks and fix issues earlier.
  • Weekly compliance reports for clients are easy to compile.
Compliance reports from many client Seller Central accounts are collected via the SP-API, scanned continuously and turned into Jira tasks that alert account managers.alertsSELLER CENTRALClient accountsMANUAL LOGINSRetiredSP-APICompliance reportsMONITORContinuous scansJIRATask per issueWEEKLY REPORTFor clients
  1. 01SELLER CENTRALClient accountsMANUAL LOGINSRetired
  2. 02SELLER CENTRALClient accountsSP-APICompliance reports
  3. 03SP-APICompliance reportsMONITORContinuous scans
  4. 04MONITORContinuous scansJIRATask per issuealerts
  5. 05JIRATask per issueWEEKLY REPORTFor clients
Fig. 05Compliance signals into JiraCompliance reports from many client Seller Central accounts are collected via the SP-API, scanned continuously and turned into Jira tasks that alert account managers.Scale NTS

Results, as published.

50+
SP-API endpoints used
3
Months of project development
2
Team members

Client notes.

Client notes · DL-004eGrowth Partners
The project manager genuinely cares about the success of the project. Whenever we’ve run into issues, their team has been able to overcome them, showing problem-solving skills and a proactive approach.
SignedCynthia StineCEO, eGrowth Partners

Stack and services.

Stack02

  • Amazon SP-API
  • Jira

Services used03

Tell us what has to work.

A senior engineer reads every brief. Describe the system, what it runs on today and what happens when it fails.

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